Chitraagni

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Privacy Policy

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Privacy Policy

Last updated: April 11, 2026

1. Overview

This Privacy Policy explains how Chitraagni collects, uses, stores, and protects information when you use the platform.

Chitraagni is designed and built by Amretra Dynamics and legally operated by Hoid Solutions, a sole proprietorship owned by Musrif Abhinav in India.

We aim to keep this policy clear and practical.

2. What We Collect

Depending on how you use Chitraagni, we may collect:

Account Information

  • name
  • email address
  • account profile details
  • workspace or team information

Login and Access Information

  • authentication data
  • encrypted or token-based login credentials
  • account access events

Billing Information

  • subscription plan details
  • billing status
  • transaction references
  • payment metadata provided by payment processors

We do not store full card numbers or complete payment instrument data ourselves unless explicitly stated at checkout.

Product and Workspace Content

  • product ideas
  • project notes
  • structured inputs and prompts
  • feature lists
  • flows
  • entities
  • screens
  • decisions
  • product memory
  • other content you add to your workspaces and projects

Usage and Technical Information

  • device and browser details
  • IP address and approximate location information
  • operating system and network signals
  • pages viewed and product usage events
  • error logs, diagnostics, and performance data

3. How We Use Information

We use information to:

  • create and manage accounts
  • deliver workspace and project functionality
  • process subscriptions and billing
  • generate and organize product structure inside the service
  • provide support and respond to requests
  • secure the platform and prevent abuse
  • monitor reliability, performance, and product usage
  • improve the service over time

4. Ownership of User Content

Your project content remains yours.

That includes your ideas, project inputs, workspace content, product concepts, notes, and structured outputs created from your work.

Chitraagni stores and processes this content only to provide the service, including hosting, compiling, organizing, securing, and displaying it inside your account.

We do not sell your data.

5. How We Share Information

We may share information only where reasonably necessary, including with:

  • payment processors
  • hosting and infrastructure providers
  • analytics, monitoring, and security tools
  • service providers who help us operate the platform
  • legal authorities or regulators when required by law or valid process

We do not sell personal data or user project content to third parties.

6. Data Retention

We keep information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, protect the platform, and maintain business records.

Retention periods may vary depending on:

  • account status
  • subscription history
  • legal requirements
  • security and operational needs

7. Data Security

We use reasonable technical and organizational measures to protect the platform and the information stored in it.

No system is perfectly secure, and we cannot guarantee absolute security, but we work to reduce unauthorized access, misuse, and loss.

8. International Access

Chitraagni may be accessed from outside India. By using the service, you understand that information may be processed in environments where our hosting, support, or service providers operate.

9. Your Choices

You may contact us to:

  • update account details
  • request support relating to your data
  • close your account, subject to retention needs

If you stop using the service, some information may remain in backups, logs, or billing records for legitimate legal, accounting, or security purposes.

10. Cookies and Similar Technologies

We may use cookies and similar technologies for:

  • authentication
  • session continuity
  • security
  • analytics
  • product performance

You may control cookies through your browser settings, though some features may not work correctly without them.

11. Children’s Privacy

Chitraagni is intended for business and professional use and is not designed for children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect product, operational, or legal changes.

The updated version will become effective when published on the website.

13. Contact

Hoid Solutions
Sole Proprietorship
Owner: Musrif Abhinav
Mahbubnagar, Telangana – 509001
India

Contacts: