Service Delivery Policy

Last updated: April 11, 2026

1. Digital Delivery

Chitraagni is delivered entirely as a digital cloud service.

No physical goods are shipped.

2. Access Timing

After successful registration or payment:

• access is typically granted immediately through the user dashboard
• subscription upgrades are typically applied digitally within the platform

In some cases, activation may be delayed briefly due to payment review, service checks, maintenance, or technical issues.

3. Delivery Method

Users receive service access through:

• browser-based account login
• workspace and project dashboards
• digital subscription and account controls

4. Support

If you complete registration or payment and do not receive access within a reasonable time, contact contact@hoid.app.